Services
Business Process Management
Processes become inefficient and often ineffective as organizations become more complex. Mergers, decentralization, global expansion, compliance requirements, and many other factors lead to process inefficiencies.
Business Process Management (BPM) is a systematic means for aligning business objectives, process modeling, activity monitoring and advanced technology to streamline operations, reduce costs and ensure delivery of goods and services. There are hurdles that must be overcome. Cultural barriers to changing old ways and habits, lack of executive support, organizational silos and systems that don't work well together can all slow down the pace of process improvement.
Solutions
Our goal is to help you dramatically improve the effectiveness and efficiency of your most important processes. We do this with an approach to BPM that incorporates both a management discipline (alignment of people, process, controls, and technology) and an emerging set of human-to-human and system-to-system process automation technologies. From process modeling and tool selection to access control and business activity monitoring, MorganFranklin provides comprehensive capabilities to improve the core processes that drive your business.
Beyond providing process improvement recommendations we help clients build the business case for change, assess organizational readiness, set strategy, and establish project management functions.
Our capabilities
- Operational assessment and process
- Requirements analysis and business case development
- Organization alignment and readiness
- Project and change management
- Process modeling (Lean/Six Sigma, DMAIC, etc.)
- Process improvement guidance (finance, accounting, IT, supply chain, etc.)
- Benchmarking and establishment of performance metrics
- Business activity monitoring and reporting
- Tool selection and implementation
- Governance, risk, and compliance (access controls, privacy, etc.)
- Strategic planning
Value
- Let technology do the heavy lifting
- Boost operational efficiency
- Reduce cost of complex processes
- Improve the customer experience
- Respond faster to customer needs
- Leverage centralized data to glean business intelligence
- Improve transparency
- More reliable data to make better decisions
- Reduce risk of manual errors
